Refund policy

REFUND POLICY

We want you to be completely satisfied with your purchase. If you're not happy for any reason, we offer a 30-day return policy.

Eligibility

You may return items within 30 days of delivery for a full refund if:

• The item is unused and in its original condition
• The item was damaged during transit, or in rare cases defective.

Return Process

To initiate a return, please contact us at [your email] with your order number and reason for return. We'll provide you with return instructions.

Refunds

Once we receive and inspect your return, we'll process your refund to your original payment method within 5-10 business days. You'll receive an email confirmation when your refund has been processed.

Damaged Items

If your item arrives damaged, please contact us immediately with photos of the damage. We'll arrange for a replacement or full refund at no cost to you.

Non-Returnable Items

The following items cannot be returned:

• Items marked as final sale
• Gift cards

Questions?

If you have any questions about our refund policy, please contact us at eastcoastexclusivedistro.com